Get Knowledge Article
get_knowledge_articleSearch published knowledge base articles by keyword to retrieve article number, title, category, and plain-text excerpt for incident resolution.
Instructions
Search published knowledge base articles by keyword (matches title and body). Returns the article number, title, category and a plain-text excerpt.
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| keyword | Yes | Keyword to search knowledge article titles and bodies | |
| limit | No |