Assign Incident
assign_incidentAssign a ServiceNow incident to an assignment group or user. Provide the incident number and at least the group or assignee.
Instructions
Set the assignment group and/or assignee on an incident. Provide at least one of assignmentGroup or assignedTo.
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| incidentNumber | Yes | ServiceNow incident number, e.g. "INC0012345" | |
| assignmentGroup | No | Assignment group name | |
| assignedTo | No | Assignee user_name |