update_case
Update a Pega case's properties and perform actions using the DX API. Supports embedded page operations and optional attachments for comprehensive case modification.
Instructions
Update a Pega case by directly modifying case properties. V1 EXCLUSIVE - only available in Traditional DX API. V2 uses perform_case_action instead. If eTag is not provided, automatically fetches the latest eTag from the case for seamless operation. Performs case-wide or stage-wide local action (defaults to pyUpdateCaseDetails if actionID not specified).
Input Schema
TableJSON Schema
| Name | Required | Description | Default |
|---|---|---|---|
| caseID | Yes | Case ID. Example: "MYORG-APP-WORK C-1001". Complete identifier including spaces. | |
| content | Yes | Map of case properties to update. Only valid case properties can be set. Example: {"Status": "Approved", "Priority": "High"}. Empty object is valid for action-only updates. | |
| actionID | No | Action ID to perform. Default: pyUpdateCaseDetails. Example: "ApproveCase" | |
| eTag | No | Optional. Auto-fetched if omitted. For faster execution, use eTag from previous response. | |
| pageInstructions | No | Optional list of page-related operations for embedded pages, page lists, or page groups. Required for setting embedded page references. | |
| attachments | No | Optional list of attachments to add to the case during update. | |
| sessionCredentials | No | Optional session-specific credentials. If not provided, uses environment variables. Supports two authentication modes: (1) OAuth mode - provide baseUrl, clientId, and clientSecret, or (2) Token mode - provide baseUrl and accessToken. |