add_case_attachments
Attach files and URLs to any Pega case in a single atomic operation, ensuring all attachments succeed or none are added.
Instructions
Attach files and/or URLs to a Pega case regardless of the context or stage of the case lifecycle. Can attach temporary uploaded files using their IDs (from upload_attachment tool), or add URL/link attachments directly. Supports multiple attachments in a single atomic operation - if any attachment fails, no attachments are added to the case.
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| caseID | Yes | Case ID. Example: "MYORG-APP-WORK C-1001". Complete identifier including spaces."OSIEO3-DOCSAPP-WORK T-561003". a complete case identifier including spaces and special characters. | |
| attachments | Yes | Array of attachment objects to add to the case. Can contain file attachments (using temporary attachment IDs from upload_attachment tool) and/or URL attachments. All attachments must be successfully processed or none will be attached (atomic operation). | |
| sessionCredentials | No | Optional session-specific credentials. If not provided, uses environment variables. Supports two authentication modes: (1) OAuth mode - provide baseUrl, clientId, and clientSecret, or (2) Token mode - provide baseUrl and accessToken. |