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Pega DX MCP Server

Pega DX MCP Server

by marco-looy
OverviewSchemaSourceRelated ServersDiscussionsAdmin
JavaScript
Hybrid

add_case_followers

Add multiple followers to a case to receive notifications and updates about case progress.

Instructions

Add multiple followers to a work object. Allows users to follow a case to receive notifications and updates about case progress.

Input Schema

NameRequiredDescriptionDefault
usersYesArray of user objects to add as followers to the case. Each user object should contain user identification information.
caseIDYesCase ID. Example: "MYORG-APP-WORK C-1001". Complete identifier including spaces."OSIEO3-DOCSAPP-WORK T-561003". a complete case identifier including spaces and special characters.
sessionCredentialsNoOptional session-specific credentials. If not provided, uses environment variables. Supports two authentication modes: (1) OAuth mode - provide baseUrl, clientId, and clientSecret, or (2) Token mode - provide baseUrl and accessToken.

Schema Changelog

Changes observed during successful MCP inspections.

  1. Changed2 schema fields changedv1.0.0
    • changedInput schema / properties / caseID / description
      Previous value: -"Full case handle (case ID) to add followers to. Example: \"OSIEO3-DOCSAPP-WORK T-561003\". Must be a complete case identifier including spaces and special characters."New value: +"Case ID. Example: \"MYORG-APP-WORK C-1001\". Complete identifier including spaces.\"OSIEO3-DOCSAPP-WORK T-561003\". a complete case identifier including spaces and special characters."
    • addedInput schema / properties / sessionCredentials
      Added value: +{
+  "description": "Optional session-specific credentials. If not provided, uses environment variables. Supports two authentication modes: (1) OAuth mode - provide baseUrl, clientId, and clientSecret, or (2) Token mode - provide baseUrl and accessToken.",
+  "properties": {
+    "accessToken": {
+      "description": "Direct access token (required for token mode)",
+      "type": "string"
+    },
+    "apiVersion": {
+      "default": "v2",
+      "description": "API version (optional, defaults to v2)",
+      "type": "string"
+    },
+    "baseUrl": {
+      "description": "Pega base URL (required if providing credentials)",
+      "type": "string"
+    },
+    "clientId": {
+      "description": "OAuth2 client ID (required for OAuth mode)",
+      "type": "string"
+    },
+    "clientSecret": {
+      "description": "OAuth2 client secret (required for OAuth mode)",
+      "type": "string"
+    },
+    "sessionId": {
+      "description": "Optional session ID. If not provided, a new session will be created.",
+      "type": "string"
+    },
+    "tokenExpiry": {
+      "description": "Token expiry in seconds from now (optional for token mode)",
+      "type": "number"
+    }
+  },
+  "type": "object"
+}
  2. First observed

TDQS

B3.2/5.0
Behavior2/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

With no annotations, the description carries full burden but only mentions the basic action. It does not disclose whether duplicates are handled, permissions required, or what happens on failure. This is minimal behavioral context.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness5/5

Is the description appropriately sized, front-loaded, and free of redundancy?

Two concise sentences, no wasted words, front-loading the key information.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness2/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

Lacks details on return values, error handling, prerequisites (e.g., case existence), and whether followers are appended or replaced. Incomplete for a mutation tool with no output schema or annotations.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters3/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

Schema coverage is 100%, so each parameter is already described in the schema. The description adds little beyond restating the action; baseline 3 is appropriate.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose5/5

Does the description clearly state what the tool does and how it differs from similar tools?

The description clearly states the action 'Add multiple followers' and the resource 'work object/case', distinguishing it from sibling tools like delete_case_follower and get_case_followers.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines2/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

No explicit guidance on when to use this tool versus alternatives (e.g., adding followers individually or via other methods). The description only states what it does without context on prerequisites or exclusions.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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