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javerthl

ServiceNow MCP Server

by javerthl

get_workflow_activities

Retrieve workflow activities from ServiceNow by providing a workflow ID to view and manage automation processes.

Instructions

Get activities for a specific workflow

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
versionNoSpecific version to get activities for
workflow_idYesWorkflow ID or sys_id
Behavior2/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

With no annotations provided, the description carries the full burden of behavioral disclosure. It states a read operation ('Get') but does not cover aspects like permissions needed, pagination, rate limits, error handling, or what the return format might be (e.g., list of activities with details). This leaves significant gaps in understanding the tool's behavior.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness5/5

Is the description appropriately sized, front-loaded, and free of redundancy?

The description is a single, direct sentence with no wasted words, making it highly concise and front-loaded. It efficiently communicates the core action without unnecessary elaboration, earning full marks for brevity and clarity in structure.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness2/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

Given no annotations and no output schema, the description is incomplete for a tool that likely returns a list of activities. It fails to explain what 'activities' are, their structure, or any behavioral traits like data format or access constraints. This leaves the agent with insufficient context for effective use.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters3/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

Schema description coverage is 100%, with clear documentation for both parameters ('workflow_id' and 'version'). The description adds no additional meaning beyond the schema, such as explaining activity types or version implications. Baseline 3 is appropriate as the schema adequately covers parameter semantics.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose3/5

Does the description clearly state what the tool does and how it differs from similar tools?

The description states the verb ('Get') and resource ('activities for a specific workflow'), which clarifies the basic purpose. However, it lacks specificity about what 'activities' entail (e.g., tasks, steps, logs) and does not differentiate from siblings like 'get_workflow_details' or 'list_workflow_versions', making it somewhat vague.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines2/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

No guidance is provided on when to use this tool versus alternatives such as 'get_workflow_details' or 'list_workflow_versions'. The description implies usage for a specific workflow but offers no context on prerequisites, exclusions, or comparative scenarios with sibling tools.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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