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Call tracking: list of calls

calltracking_get_calls
Read-onlyIdempotent

Retrieve a paginated list of call-tracking calls filtered by call time within a specified date range.

Instructions

Returns a list of call-tracking calls over a time range, filtered by call time (callTime), with pagination (read-only). Requires a time window in RFC3339 format. To fetch a single call by id use calltracking_get_call_by_id; for the conversation recording use calltracking_get_record_by_call_id.

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
limitYesPage size — how many calls to return per request (the API allows at most 100).
offsetYesPagination offset (the number of records to skip from the start, starting at 0).
dateTimeToNoEnd of the search range by callTime (RFC3339, e.g. "2021-03-02T23:59:59Z"). If omitted, defaults to dateTimeFrom + 1 month; the maximum is dateTimeFrom + 3 months.
dateTimeFromYesStart of the search range by call time (callTime), an RFC3339-formatted string, e.g. "2021-01-02T00:00:00Z". Required.
Behavior4/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

Annotations already declare readOnlyHint true, idempotentHint true, destructiveHint false. Description adds context about read-only nature (stated explicitly) and pagination behavior, complementing annotations without contradiction.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness5/5

Is the description appropriately sized, front-loaded, and free of redundancy?

Three sentences, front-loaded with core purpose, then requirements, then alternatives. No unnecessary words or repetition.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness4/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

Covers key aspects: what it returns, filtering, pagination, requirements, and alternatives. Lacks description of the response format or fields, but given tool complexity and rich annotations, it is adequate.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters4/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

Schema coverage is 100% with detailed descriptions. Description adds value by clarifying the time filter is on 'callTime' and that pagination is supported, which goes beyond schema field names.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose5/5

Does the description clearly state what the tool does and how it differs from similar tools?

Clearly states the tool returns a list of call-tracking calls over a time range, filtered by call time, with pagination. Explicitly distinguishes from siblings by directing to other tools for single call or recording.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines5/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

Provides explicit guidance: requires RFC3339 time window, mentions pagination. Clearly states when not to use this tool by naming alternatives calltracking_get_call_by_id and calltracking_get_record_by_call_id.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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