create_ticket
Create a support ticket in Dolibarr with required subject and message, plus optional client, type, category, severity, and assignee. Capture issue details for resolution.
Instructions
Créer un ticket support
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| socid | No | ID du client | |
| message | Yes | Description du problème | |
| subject | Yes | Sujet du ticket | |
| type_code | No | Type: 'INCIDENT', 'REQUEST', 'QUESTION' | |
| category_code | No | Catégorie du ticket | |
| severity_code | No | Priorité: 'LOW', 'NORMAL', 'HIGH', 'BLOCKING' | |
| fk_user_assign | No | ID utilisateur assigné |