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digitalfactorysn

MCP Dolibarr Expert

add_ticket_message

Add a message or reply to a support ticket, optionally marking it as a private internal note.

Instructions

Ajouter un message/réponse à un ticket

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
idYesID du ticket
messageYesContenu du message
private_messageNo1=Message interne, 0=Message client
Behavior2/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

With no annotations provided, the description carries the full burden of behavioral disclosure. It only states the action without any details about side effects, permissions, whether the ticket must be open, or what happens after adding the message. This is a significant deficiency for a mutating operation.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness5/5

Is the description appropriately sized, front-loaded, and free of redundancy?

The description is a single, front-loaded sentence with no wasted words. It directly communicates the tool's purpose, making it highly efficient.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness2/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

Given no annotations and no output schema, the description leaves significant gaps. It does not explain expected return values, post-conditions, or any constraints like open-ticket requirements. For a write tool, this is minimally adequate but lacks essential context.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters3/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

The input schema already provides complete descriptions for all three parameters, achieving 100% coverage. The tool description adds no additional parameter semantics, so the baseline score of 3 is appropriate.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose5/5

Does the description clearly state what the tool does and how it differs from similar tools?

The description 'Ajouter un message/réponse à un ticket' clearly identifies the action (add) and the resource (a message/reply to a ticket). It distinguishes itself from siblings like create_ticket, close_ticket, and assign_ticket, which address different ticket operations.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines3/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

The description implies its usage: when you need to add a message to a ticket. However, it provides no explicit alternatives or when-not to use it, nor does it mention any prerequisites (e.g., ticket must exist). It falls short of offering clear guidance compared to alternatives.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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