close_ticket
Closes a support ticket by its ID, updating status to resolved. Provide the numeric ticket ID to finalize the closure.
Instructions
Fermer un ticket support
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| id | Yes |
Closes a support ticket by its ID, updating status to resolved. Provide the numeric ticket ID to finalize the closure.
Fermer un ticket support
| Name | Required | Description | Default |
|---|---|---|---|
| id | Yes |
Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?
With no annotations provided, the description carries the full burden of disclosing behavior. It only states the action without explaining effects like status changes, permissions, requester notification, or irreversibility.
Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.
Is the description appropriately sized, front-loaded, and free of redundancy?
The description is very short and front-loaded, but it under-specifies. It is not as tautological as 'Process', but it lacks essential context, so it is not exemplary conciseness.
Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.
Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?
For a mutation tool with no annotations, no output schema, and a minimal description, the description is inadequate. It does not explain what happens when the ticket is closed, return values, or any side effects, even though the tool itself is simple.
Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.
Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?
The schema has one parameter 'id' with 0% description coverage, and the description does not mention the parameter at all. It fails to compensate for the missing schema documentation, though the parameter name is somewhat self-explanatory.
Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.
Does the description clearly state what the tool does and how it differs from similar tools?
The description 'Fermer un ticket support' clearly identifies the action (close) and the resource (support ticket), distinguishing it from sibling tools like create_ticket, assign_ticket, and get_ticket.
Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.
Does the description explain when to use this tool, when not to, or what alternatives exist?
No guidance is provided on when to use this tool versus alternatives. There is no mention of prerequisites (e.g., ticket must exist), nor when closing differs from assigning or resolving.
Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.
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