create_incident
Create a new ServiceNow incident by providing a short description and optional details like impact, urgency, category, or assignment group.
Instructions
Create a new incident.
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| impact | No | ||
| urgency | No | ||
| category | No | ||
| priority | No | ||
| caller_id | No | Username, email, or sys_id of the caller | |
| assigned_to | No | Username, email, or sys_id | |
| description | No | ||
| subcategory | No | ||
| assignment_group | No | Group name or sys_id | |
| short_description | Yes | Short summary of the incident |