create_article
Create a new knowledge article in ServiceNow by providing title, body text, short description, category, and knowledge base. Specify HTML or Wiki format for the article body.
Instructions
Create a new knowledge article.
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| text | Yes | Main body, HTML or wiki markup depending on article_type | |
| title | Yes | Title of the article — always wins over short_description if both are given, matching the reference project's own behavior | |
| category | Yes | Category title or sys_id | |
| keywords | No | ||
| article_type | No | HTML or Wiki | HTML |
| knowledge_base | Yes | Knowledge base title or sys_id | |
| short_description | Yes |