search_knowledge
Search knowledge base articles using symptoms, error text, or required procedure. Returns titles and snippets to identify the authoritative solution for your issue.
Instructions
Search the knowledge base for articles about a problem or procedure.
Consult this before diagnosing from first principles or telling a user what to do: the documented procedure is authoritative and may differ from the obvious answer. Returns titles and short snippets only.
Args: text: symptoms, error text or the procedure you need. category: optional filter, e.g. Network, Applications, Hardware, Database, Process, "Accounts and Access". limit: maximum articles (1-20).
Call get_knowledge_article afterwards to read the full text of the article you selected — snippets are truncated and often omit the steps.
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| text | Yes | ||
| limit | No | ||
| category | No |
Output Schema
| Name | Required | Description | Default |
|---|---|---|---|
| result | Yes |