get_knowledge_article
Retrieve the full text of a ServiceNow knowledge article by providing its article number. Use this to obtain complete procedures before applying guidance to incidents.
Instructions
Read the full text of one knowledge article.
Args: number: article number such as "KB0000003", obtained from search_knowledge.
Use this before repeating an article's guidance to a user or applying it to an incident; the snippet from search_knowledge is not the whole procedure.
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| number | Yes |
Output Schema
| Name | Required | Description | Default |
|---|---|---|---|
| result | Yes |