itsm_close_ticket
Close an ITSM ticket by providing a resolution note. Triggers a ProofLink seal for audit trail.
Instructions
Close and resolve an ITSM ticket with a resolution note. Triggers ProofLink seal.
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| ticket_id | Yes | Ticket ID to close | |
| resolution | Yes | Resolution description |