list_tickets
Retrieve Freshdesk tickets using predefined filters. Apply filters by email, company, requester, or update time, sort results, and paginate through pages.
Instructions
List tickets using Freshdesk predefined filters. Defaults to all tickets.
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| page | No | Page number (default 1) | |
| No | Filter by requester email | ||
| filter | No | Predefined filter. Omit for all tickets. | |
| order_by | No | Field to sort by | |
| per_page | No | Results per page (default 30, max 100) | |
| company_id | No | Filter by company ID | |
| order_type | No | Sort direction | |
| requester_id | No | Filter by requester ID | |
| updated_since | No | Filter tickets updated since (ISO 8601) |