get_ticket
Retrieve a single Freshdesk ticket with all fields and custom fields. Optionally include conversations, requester, and stats for complete context.
Instructions
Get a single ticket with all fields and custom fields. Optionally include conversations, requester, stats.
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| include | No | Comma-separated: conversations, requester, stats | |
| ticket_id | Yes | Ticket ID |