post_agent_hold_audio_route
Sets the audio file played on loop to callers waiting in an agent's concurrency queue. Use to provide custom hold music or messages.
Instructions
Post Agent Hold Audio
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| agent_id | Yes | The id of an agent. This is returned on agent creation. | |
| hold_audio_file_path | No | An MP3 or WAV file played on loop to callers waiting in the agent's concurrency wait queue. Maximum size 40 MB, maximum duration 180 seconds. Local path. Required for this call. | |
| hold_audio_file_base64 | No | Base64 contents for "hold_audio_file". Use this when the server cannot read your local disk. | |
| hold_audio_file_filename | No | Filename to send for "hold_audio_file". Some endpoints infer the audio format from it. |