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AIWerk

@aiwerk/mcp-server-elevenlabs

by AIWerk

list_agent_conversation_tickets_route

Read-onlyIdempotent

Retrieve and filter ElevenLabs agent conversation tickets by agent, status, label, source, issue type, or assignee to review and manage support issues.

Instructions

List Agent Conversation Tickets

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
labelNoFilter tickets by an exact label.
cursorNoUsed for fetching next page. Cursor is returned in the response.
statusNoFilter tickets by status.
sourcesNoFilter tickets by how they were raised (qa, agent, manual). Repeat the parameter to filter by multiple sources.
agent_idYes
page_sizeNoHow many agent conversation tickets to return. Can not exceed 100.
issue_typeNoFilter clusters by issue type.
owner_user_idNoFilter tickets by creator. Use 'agent' for agent-raised tickets.
conversation_idNoFilter tickets by conversation id.
assignee_user_idNoFilter tickets by assignee. Use 'unassigned' for tickets with no assignee.

Schema Changelog

Changes observed during successful MCP inspections.

  1. First observedv0.1.0

TDQS

C2.3/5.0
Behavior2/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

Annotations already declare readOnlyHint=true, idempotentHint=true, non-destructive, openWorld. The description adds nothing beyond that — no pagination behavior, no note on the required agent_id scoping, no hints about result cardinality. With annotations carrying the safety profile the bar is lower, but a one-line restatement adds no behavioral context at all.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness3/5

Is the description appropriately sized, front-loaded, and free of redundancy?

It is a single short phrase with no padding and is front-loaded, but for a 10-parameter list tool this brevity is under-specification rather than useful conciseness.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness2/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

For a 10-parameter listing tool with no output schema and a nearly identically named workspace-level sibling, the description omits the differentiation and scoping context an agent needs to pick correctly. The rich schema partially compensates, but the description itself is inadequate.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters3/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

Schema description coverage is 90%, so the schema itself documents nearly all 10 parameters (filters, cursor, page_size limit of 100). The description adds no parameter meaning, so baseline 3 applies since structured data does the heavy lifting.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose2/5

Does the description clearly state what the tool does and how it differs from similar tools?

The description 'List Agent Conversation Tickets' merely restates the tool name and title rather than adding a verb+resource statement with scope. It does not distinguish this tool from the sibling list_workspace_conversation_tickets_route, which an agent could easily confuse it with.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines2/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

There is no guidance on when to use this tool versus list_workspace_conversation_tickets_route or get_agent_conversation_ticket_route. Nothing states the filtering prerequisites (e.g., that agent_id is required) or when-not to use it.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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