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AIWerk

@aiwerk/mcp-server-elevenlabs

by AIWerk

add_ticket_comment_route

Adds a comment to an agent conversation ticket to document resolution guidance and support coordination.

Instructions

Add Comment To Agent Conversation Ticket

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
commentYesA comment discussing how to resolve the ticket.
agentqa_ticket_idYes

Schema Changelog

Changes observed during successful MCP inspections.

  1. First observedv0.1.0

TDQS

C2.4/5.0
Behavior2/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

Annotations already declare readOnlyHint=false, idempotentHint=false and destructiveHint=false, so the agent knows this is a non-idempotent, non-destructive write. The description adds nothing beyond that: no note that duplicate comments accumulate on repeat calls, no permissions or visibility notes, and no indication of whether the comment notifies anyone.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness3/5

Is the description appropriately sized, front-loaded, and free of redundancy?

It is a single short phrase with no wasted words, which is good, but it reads as a heading rather than a front-loaded sentence with substance. Brevity here reflects under-specification rather than disciplined concision.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness2/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

For a mutating, non-idempotent write tool with no output schema and only half its parameters documented, the description should carry more weight. It omits the ticket identifier's semantics, the effect of the comment (visibility, notifications), and how it differs from sibling comment/update tools.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters2/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

Schema description coverage is only 50%: the 'comment' parameter is documented in the schema, but 'agentqa_ticket_id' is undocumented. The description could have clarified the ticket identifier's format or provenance but instead provides no parameter information at all, leaving the required ID ambiguous.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose3/5

Does the description clearly state what the tool does and how it differs from similar tools?

The description states a verb and resource ('Add Comment To Agent Conversation Ticket'), so the basic action is inferable, but it is essentially the tool title restated in title case. It does nothing to separate this tool from close siblings such as add_turn_comment_route or update_agent_conversation_ticket_route, so an agent could easily pick the wrong one.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines2/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

There is no statement of when to use this tool, when to prefer an alternative (e.g., add_turn_comment_route, update_agent_conversation_ticket_route), or any prerequisite such as the ticket needing to exist. Usage must be inferred entirely from the name.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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