get_conversation_users_route
Retrieve and filter conversation users by agent, branch, user ID, or date range, with sorting by last contact, conversation count, or average sentiment.
Instructions
Get Conversation Users
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| cursor | No | Used for fetching next page. Cursor is returned in the response. | |
| search | No | Search/filter by user ID (exact match). | |
| sort_by | No | The field to sort the results by. Defaults to last_contact_unix_secs. | |
| agent_id | No | Agent id (agent_…) or speech engine external id (seng_), resolved to the same underlying resource. | |
| branch_id | No | Filter conversations by branch ID. | |
| page_size | No | How many users to return at maximum. Defaults to 30. | |
| sort_direction | No | The direction to sort the results | |
| call_start_after_unix | No | Unix timestamp (in seconds) to filter conversations after to this start date. | |
| call_start_before_unix | No | Unix timestamp (in seconds) to filter conversations up to this start date. |