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Resolve Conversation

resolve_conversation
Idempotent

Resolve a support-inbox conversation to mark it closed after you've replied and handled the ask. Idempotent: no-op if already resolved.

Instructions

Mark a support-inbox conversation resolved (closed) and return the result. A write; idempotent — resolving an already-resolved conversation is a no-op. Resolve conversation_id via list_conversations first. Do it after you've replied and the ask is handled.

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
conversation_idYesConversation id to resolve, from list_conversations (required).

Schema Changelog

Changes observed during successful MCP inspections.

  1. Addedv0.1.14
  2. Removedv0.1.12
  3. First observedv0.1.0

TDQS

A4.2/5.0
Behavior4/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

The description adds useful context beyond annotations by explaining idempotency: 'resolving an already-resolved conversation is a no-op' and noting it 'return[s] the result.' It also categorizes it as 'A write' which aligns with readOnlyHint=false. No contradiction with annotations.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness5/5

Is the description appropriately sized, front-loaded, and free of redundancy?

The description is three short sentences, each carrying distinct information: action, idempotency, and usage context. It front-loads the main purpose and avoids any filler.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness4/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

For a simple, single-parameter mutation tool with strong annotations and schema coverage, the description is fairly complete. It covers behavior, input provenance, and sequencing, though the nature of 'the result' is unspecified (no output schema).

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters3/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

The input schema already provides a full description of conversation_id, covering 100% of parameters. The description repeats the source ('via list_conversations') but adds no new semantics beyond the schema.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose5/5

Does the description clearly state what the tool does and how it differs from similar tools?

The description clearly states the verb and resource: 'Mark a support-inbox conversation resolved (closed) and return the result.' It distinguishes the tool from siblings like reply_to_conversation by focusing on the closing action.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines4/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

The description provides clear when-to-use guidance: 'Resolve conversation_id via list_conversations first. Do it after you've replied and the ask is handled.' It implies the tool is for the final step but doesn't explicitly mention alternatives or exclusions.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.