get_conversation
Retrieve the full message thread of a support conversation, including visitor, agent, and internal notes, sorted oldest first. Use after resolving the conversation ID with list_conversations.
Instructions
Read one support conversation: the visitor + the full message thread (visitor, agent, and internal notes), oldest first. Read-only. Resolve the conversation_id first with list_conversations — never guess it; reply with reply_to_conversation or add_note.
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| conversation_id | Yes | Conversation id, from list_conversations. |