get_ticket_details
Retrieve detailed information for a specific Autotask ticket using its ID to access comprehensive ticket data when full details are required.
Instructions
Get detailed information for a specific ticket by ID. Use this for full ticket data when needed.
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| fullDetails | No | Whether to return full ticket details (default: false for optimized data) | |
| ticketID | Yes | Ticket ID to retrieve |
Input Schema (JSON Schema)
{
"properties": {
"fullDetails": {
"default": false,
"description": "Whether to return full ticket details (default: false for optimized data)",
"type": "boolean"
},
"ticketID": {
"description": "Ticket ID to retrieve",
"type": "number"
}
},
"required": [
"ticketID"
],
"type": "object"
}