get_ticket_attachment
Retrieve specific file attachments from Autotask tickets using ticket and attachment IDs, with optional base64 encoded file data inclusion.
Instructions
Get a specific ticket attachment by ticket ID and attachment ID
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| attachmentId | Yes | The attachment ID to retrieve | |
| includeData | No | Whether to include base64 encoded file data (default: false) | |
| ticketId | Yes | The ticket ID |
Input Schema (JSON Schema)
{
"properties": {
"attachmentId": {
"description": "The attachment ID to retrieve",
"type": "number"
},
"includeData": {
"default": false,
"description": "Whether to include base64 encoded file data (default: false)",
"type": "boolean"
},
"ticketId": {
"description": "The ticket ID",
"type": "number"
}
},
"required": [
"ticketId",
"attachmentId"
],
"type": "object"
}