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superops_tickets_log_time

Log time spent on a ticket to record work duration, billable status, and work type for accurate time tracking.

Instructions

Log time spent on a ticket.

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
billableNoWhether the time is billable (default: true)
durationYesTime spent in minutes
ticketIdYesThe ticket ID
workTypeNoType of work (e.g., Remote Support, On-site, Phone)
descriptionNoDescription of work performed
Behavior2/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

With no annotations, the description must disclose behavioral traits. It only states 'log time spent' but does not explain if this is additive, destructive, requires permissions, or impacts ticket state. Insufficient for safe invocation.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness5/5

Is the description appropriately sized, front-loaded, and free of redundancy?

The description is a single short sentence with no extraneous words. Appropriate for a simple operation, though under-specified overall.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness2/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

With 5 parameters, no output schema, and no annotations, the description is too minimal. It does not explain the effect of logging time, the expected response, or how parameters interact. Incomplete for effective use.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters3/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

Schema coverage is 100% and all parameters have descriptions. The description adds no extra meaning beyond the schema, but the baseline is met.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose4/5

Does the description clearly state what the tool does and how it differs from similar tools?

The description clearly states the tool logs time on a ticket, with a specific verb and resource. However, it does not distinguish from sibling tools like superops_tickets_add_note or superops_tickets_update, which could cause confusion.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines2/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

No guidance on when to use this tool versus alternatives, no mention of prerequisites or exclusions. The agent gets no context for decision-making.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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