superops_tickets_create
Create new support tickets in SuperOps by providing client ID, subject, priority, and description. Configure assignments and categories to route issues to the right teams.
Instructions
Create a new ticket in SuperOps.ai.
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| subject | Yes | Ticket subject/title | |
| clientId | Yes | Client account ID | |
| priority | No | Ticket priority: Low, Medium, High, or Critical | |
| description | No | Detailed description of the issue | |
| categoryName | No | Service category name | |
| techGroupName | No | Name of the technician group to assign | |
| requesterEmail | No | Email of the person reporting the issue |