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superops_tickets_get

Retrieve detailed information for a specific ticket by its unique ID, enabling efficient ticket management and issue resolution.

Instructions

Get detailed information for a specific ticket by its ID.

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
ticketIdYesThe unique ticket ID
Behavior2/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

No annotations are provided, so the description carries the full burden. It states 'Get detailed information' which implies a read operation, but it does not disclose any behavioral traits such as idempotency, safety, or side effects. For a simple get operation, this might be acceptable, but the description adds minimal behavioral context beyond the verb.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness5/5

Is the description appropriately sized, front-loaded, and free of redundancy?

The description is a single, concise sentence that front-loads the action and resource. Every word is necessary, and there is no redundant or missing information.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness4/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

Given the low complexity (single parameter, no output schema, no annotations), the description is nearly complete. It covers the essential purpose and identification. It lacks details about the return format or error behavior, but for a simple get, the description is adequate.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters3/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

The input schema has 100% description coverage for the only parameter (ticketId: 'The unique ticket ID'). The tool description reiterates 'by its ID' but adds no additional semantics or constraints beyond what the schema already provides, meeting the baseline for high schema coverage.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose5/5

Does the description clearly state what the tool does and how it differs from similar tools?

The description clearly specifies the action ('Get'), resource ('detailed information for a specific ticket'), and the identifier ('by its ID'). This directly differentiates it from sibling tools like superops_tickets_list (list multiple tickets) and superops_tickets_create (create new ticket).

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines3/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

The description implies usage when you have a ticket ID and need details, but it does not explicitly state when to use this vs alternatives, nor does it provide any when-not or prerequisite information. Given the sibling tools, the context helps but the description itself lacks explicit guidance.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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