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superops_tickets_get

Retrieve detailed information for a specific ticket by providing its unique ID.

Instructions

Get detailed information for a specific ticket by its ID.

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
ticketIdYesThe unique ticket ID
Behavior2/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

With no annotations provided, the description carries the full burden of behavioral disclosure. It only states 'Get detailed information,' implying a read-only operation, but does not disclose any edge cases, error behavior, required permissions, or what exactly constitutes 'detailed information.' This is sparse for a tool with no annotation safety net.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness5/5

Is the description appropriately sized, front-loaded, and free of redundancy?

The description is a single, focused sentence that communicates purpose without filler. It is appropriately sized for the tool's simplicity and front-loads the key information.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness4/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

For a one-parameter get-by-ID tool with no output schema or annotations, the description adequately covers what the tool does and the parameter it requires. It could mention return format or error handling, but the simplicity of the tool makes this minor gap acceptable. The description is complete enough for an agent to use the tool correctly.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters3/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

Schema description coverage is 100% and the only parameter 'ticketId' is fully described as 'The unique ticket ID.' The tool description adds no additional meaning beyond 'by its ID,' so it does not improve on the schema. Baseline 3 is appropriate since the schema already documents the parameter completely.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose5/5

Does the description clearly state what the tool does and how it differs from similar tools?

The description clearly states the action ('Get'), the resource ('detailed information for a specific ticket'), and the scope ('by its ID'). This distinguishes it from sibling tools like superops_tickets_list and superops_tickets_create, which handle multiple tickets or mutations.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines3/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

The purpose implies this tool should be used when a single ticket ID is known and full details are needed, but the description does not explicitly mention alternatives or exclusions (e.g., 'Use superops_tickets_list for multiple tickets'). It provides implied usage guidance but lacks clear differentiation from siblings.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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