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save_smart_followup_config

Configure automated WhatsApp follow-ups by setting parameters like timing, intent levels, and message tone to re-engage customers based on conversation history.

Instructions

Actualizar configuracion Smart Follow-up — Actualiza la configuracion de seguimiento inteligente. Solo envia los campos que quieras cambiar. El sistema verifica automaticamente que el contacto no este dado de baja (mass marketing) y no tenga sentimiento negativo antes de enviar. [mutation] (requiere confirmación: pasar confirm=true para ejecutar)

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
enabledNoEnable or disable smart follow-up
run_hourNoHour to run (0-23) in shop's timezone
lookback_hoursNoHow many hours back to look for conversations (default 24)
min_intent_levelNoMinimum intent level to follow up: 'low', 'medium', or 'high'
max_attemptsNoMaximum follow-up attempts per conversation (1-5)
retry_interval_hoursNoHours to wait between retry attempts for the same conversation
max_conversationsNoMaximum conversations to process per cron run
auto_send_enabledNoWhether to automatically send WhatsApp follow-up messages
archive_after_sendNoWhether to archive the WhatsApp chat after sending follow-up
delay_daysNoDays to wait before sending follow-up (0-7)
run_daysNoDays of the week to run (0=Sunday, 1=Monday, ..., 6=Saturday). JSON array of integers.
tracking_daysNoDays to track conversions after follow-up is sent
reset_attempts_daysNoDays after which attempt count resets for a conversation
custom_instructionsNoInstrucciones personalizadas para la IA al generar mensajes de seguimiento
followup_toneNoTono de los mensajes de seguimiento: 'friendly' (amigable), 'professional' (profesional) o 'casual'
whatsapp_session_idNoID de la sesion de WhatsApp a usar para enviar los mensajes de seguimiento
exclude_phonesNoLista de telefonos a excluir del seguimiento (maximo 200). Formato: array de strings con prefijo +
sending_window_startNoHora de inicio de la ventana de envio (0-23). null para desactivar ventana
sending_window_endNoHora de fin de la ventana de envio (0-23). null para desactivar ventana
confirmNoPasar true para confirmar la ejecución de esta acción peligrosa
Behavior4/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

With no annotations provided, the description carries full behavioral disclosure burden effectively. It discloses validation logic (checks for unsubscribed contacts and negative sentiment), mutation nature ('[mutation]'), confirmation requirements, and partial update semantics. Missing minor details like idempotency or error behavior.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness4/5

Is the description appropriately sized, front-loaded, and free of redundancy?

Efficiently structured with high information density. Front-loads the action (update configuration) followed by behavioral constraints. The initial 'Actualizar configuracion Smart Follow-up —' is slightly redundant with the tool name but serves as a clear header. Mixed language (Spanish with English '[mutation]') doesn't hinder clarity.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness4/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

Appropriate for a complex 20-parameter configuration tool. Covers partial updates, safety validations, and confirmation requirements. No output schema exists, but description doesn't need to explain return values. Could marginally improve by explicitly stating this configures automated WhatsApp follow-ups, though this is inferable from parameter names like 'whatsapp_session_id' and 'auto_send_enabled'.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters4/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

Schema has 100% coverage (baseline 3), but description adds crucial semantic context: the partial update pattern ('Solo envia los campos que quieras cambiar') applies globally to all 20 parameters, and specific invocation guidance for the 'confirm' parameter ('pasar confirm=true para ejecutar') clarifies its dangerous operation semantics.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose5/5

Does the description clearly state what the tool does and how it differs from similar tools?

The description clearly states it updates Smart Follow-up configuration using specific verbs ('Actualizar', 'Updates'). It effectively distinguishes from siblings like `get_smart_followup_config` (retrieval) and `trigger_smart_followup` (execution trigger) by focusing on configuration persistence.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines4/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

Provides explicit usage guidance: 'Solo envia los campos que quieras cambiar' (partial update pattern) and 'requiere confirmación: pasar confirm=true para ejecutar' (confirmation requirement). However, it lacks explicit 'when not to use' guidance versus alternative tools like `trigger_smart_followup`.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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