conduyt_update_agent_statuses
Rename labels or hide curated dialer statuses to customize the softphone menu, restoring default labels when needed via the settings.agentStatuses configuration.
Instructions
Rename or hide the curated dialer statuses (settings.agentStatuses). labels: code → the label reps see (1–24 chars; omit a code or pass an empty string to restore the default); hidden: the codes removed from the softphone menu (available and offline are refused with a 422; a rep already on a hidden status keeps it until they change). Codes: available, break, lunch, meeting, training, offline. Fields you omit keep their stored value (the tool reads the current settings first); two visible statuses cannot share a label (422). Requires settings:edit.
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| hidden | No | the complete list of hidden codes (replaces the stored list when given) | |
| labels | No | code → label; '' restores the default label for that code |