conduyt_call_performance_report
Generates a unified call performance report across all transports, breaking down calls, answer rates, talk time, voicemails, appointments, and sales by user, direction, transport, day, and hour.
Instructions
Unified call report: every call in the window, whatever carried it (the in-app dialer over Twilio, click-to-call Twilio, Project Blue), with the dialer analytics' definitions: calls, inbound and outbound, answered (network completed with talk time), connected and conversations (from the saved disposition), talk time and average talk, voicemails, missed inbound, appointments set and sales closed; overall and by user, transport, direction, disposition, day and hour of the account's timezone. Spans clamp to 366 days; the definition comes back as definition.
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| to | No | ISO end | |
| from | No | ISO start (omit both for the last 366 days) | |
| userId | No | Only calls placed or taken by this user | |
| direction | No | ||
| transport | No | Exact call transport: twilio (the in-app dialer and click-to-call), project_blue, project_blue_twilio |