conduyt_get_agent_statuses
Retrieves the account’s curated dialer agent statuses, including each status’s fixed operational basis, tenant label, and softphone visibility, to support status configuration and reporting.
Instructions
Read the account's curated dialer agent statuses (2026-09-15): Available, Break, Lunch, Meeting, Training, Offline. Each carries a FIXED basis the dialer runs on (available = takes inbound calls and Smart Dialing hand-outs; break = signed in, not ringable; offline = signed out), the tenant's label, and whether the tenant hid it from the softphone menu. Admins rename or hide with conduyt_update_agent_statuses; Available and Offline can never be hidden. Reports bucket by basis; heartbeats and status logs also carry the chosen code (statusCode).
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
No arguments | |||