Get Knowledge Base Article
servicenow_get_kb_articleFetch a ServiceNow knowledge base article's full content by KB number or sys_id, delivering plain-text body with metadata.
Instructions
Get the full content of a knowledge base article by number (KB...) or sys_id.
Args:
identifier (string): Article number (KB0001234) or sys_id
response_format: Output format
Returns: Full article content (HTML stripped to plain text) with metadata
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| identifier | Yes | Article number (KB...) or sys_id | |
| response_format | No | Output format: 'markdown' (default) for human-readable or 'json' for structured data | markdown |