Get Incident
servicenow_get_incidentRetrieve complete details of a ServiceNow incident using its number or sys_id, including description, work notes, and all fields.
Instructions
Get full details of a single ServiceNow incident by number (e.g., INC0012345) or sys_id.
Args:
identifier (string): Incident number (INC...) or sys_id
response_format: Output format
Returns: Complete incident details including description, work notes, and all fields
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| identifier | Yes | Incident number (e.g., INC0012345) or sys_id | |
| response_format | No | Output format: 'markdown' (default) for human-readable or 'json' for structured data | markdown |