Get Catalog Item Details
servicenow_get_catalog_itemFetch complete details of a ServiceNow catalog item, including its variables and form fields. Use this data to understand the information required to submit an order.
Instructions
Get full details of a service catalog item including its variables/form fields.
Args:
identifier (string): Catalog item name (partial match) or sys_id
response_format: Output format
Returns: Item details including description, category, variables/questions required to order
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| identifier | Yes | Catalog item name or sys_id | |
| response_format | No | Output format: 'markdown' (default) for human-readable or 'json' for structured data | markdown |