create_support_ticket

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

With no annotations, the description carries full burden for behavioral disclosure. It only states the action without mentioning side effects, permissions, rate limits, or output behavior, leaving the agent with minimal understanding of the tool's impact.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Is the description appropriately sized, front-loaded, and free of redundancy?

The description is extremely concise with a single sentence. While it lacks important details, it has no wasted words, earning a high score for efficiency.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

Given the absence of an output schema and the moderate complexity (5 parameters, 3 required), the description fails to explain return values, constraints, or prerequisites. It is incomplete for an AI agent to reliably invoke.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

The schema already describes 4 out of 5 parameters (80% coverage). The tool description adds no additional meaning, such as guidance on using the 'priority' enum. Baseline score of 3 is appropriate since schema does the work.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Does the description clearly state what the tool does and how it differs from similar tools?

The description clearly states the verb 'Create' and the resource 'support ticket', matching the tool name. However, it does not differentiate this tool from numerous sibling 'create_*' tools, which weakens its clarity among similar operations.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Does the description explain when to use this tool, when not to, or what alternatives exist?

No guidance is provided on when to use this tool versus alternatives like 'reply_to_ticket' or 'get_support_ticket'. The description lacks context about its appropriate use cases.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.