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TsvetanG2

cognigy-ai-mcp-management-server

delete_handover_provider

DestructiveIdempotent

Remove a handover provider, disabling endpoint escalation to live agents. Use dryRun=false to confirm deletion.

Instructions

Deletes a Cognigy.AI handover provider. WARNING: Endpoints using this provider will no longer be able to escalate to live agents. MUTATING: Set dryRun=false to delete.

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
dryRunNoIf true (default), validates without deleting. Set to false to actually delete.
providerIdYesThe handover provider ID to delete
Behavior5/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

Adds valuable context beyond annotations: warning about endpoints losing escalation capability and clarifying the dryRun parameter's effect.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness5/5

Is the description appropriately sized, front-loaded, and free of redundancy?

Two concise sentences with a clear warning, no unnecessary words.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness5/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

Complete for a delete operation: states deletion, impact, and parameter usage; no output schema needed.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters3/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

Schema coverage is 100%; the description adds minor clarification about dryRun but doesn't significantly enhance understanding beyond the schema.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose5/5

Does the description clearly state what the tool does and how it differs from similar tools?

The description explicitly states it deletes a handover provider and warns about consequences, distinguishing it from create and update siblings.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines4/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

Provides clear context about when to use (deletion) and impact (endpoints lose live agent escalation), but doesn't explicitly mention when not to use or alternatives.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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