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twdesk-update_status

Update a ticket status by ID to change its name, color, or display order, adapting to evolving support policies or branding.

Instructions

Update an existing status in Teamwork Desk by ID, allowing changes to its name, color, and display order. Supports evolving support policies, rebranding, or correcting status attributes for improved ticket handling.

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
colorNoThe color of the status.
displayOrderNoThe display order of the status.
idYesThe ID of the status to update.
nameNoThe new name of the status.
Behavior2/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

With no annotations beyond title, the description carries full burden. It indicates mutation ('Update') but omits details about idempotency, response, permissions, or side effects. Minimal transparency beyond the verb.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness5/5

Is the description appropriately sized, front-loaded, and free of redundancy?

Two sentences: first states purpose and fields, second provides use cases. No fluff, information is front-loaded.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness4/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

For a simple update tool with full schema coverage and no output schema, description adequately covers purpose and use cases. Could note partial updates behavior, but largely complete.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters4/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

Schema coverage is 100% with descriptions. The description adds value by explaining use cases for the parameters (evolving policies, rebranding), enhancing meaning beyond the schema alone.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose5/5

Does the description clearly state what the tool does and how it differs from similar tools?

Description clearly states 'Update an existing status by ID' and lists updatable fields (name, color, display order). It distinguishes from sibling CRUD tools by being the update operation.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines3/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

Description provides some context ('evolving support policies, rebranding, or correcting status attributes') but lacks explicit guidance on when not to use this tool or alternatives (e.g., create a new status). No prerequisites or exclusions are mentioned.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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