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twdesk-update_status

Update a ticket status' name, color, and display order by providing its ID.

Instructions

Update ticket status.

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
idYesThe ID of the status to update.
nameYesThe new name of the status.
colorYesThe color of the status.
displayOrderYesThe display order of the status.
Behavior2/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

Annotations already indicate readOnlyHint=false and idempotentHint=false. The description adds no additional behavioral context beyond confirming it is an update. No mention of side effects on tickets using the status, permissions, or rate limits.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness5/5

Is the description appropriately sized, front-loaded, and free of redundancy?

The description is extremely concise—three words in one sentence. No wasted text.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness2/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

The description is too sparse. For a mutation tool with 4 required parameters and no output schema, it lacks information about return values, effects, or any side effects. The agent would need additional context to use it effectively.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters3/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

Schema coverage is 100%, with each parameter described in the schema. The description adds no extra meaning; it simply restates the resource. Baseline score of 3 is appropriate.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose4/5

Does the description clearly state what the tool does and how it differs from similar tools?

The description 'Update ticket status' clearly states the action and resource. It distinguishes from siblings like twdesk-update_ticket (which updates the ticket itself) and twdesk-create_status (which creates a new status). However, it does not clarify whether it updates a status definition or the status field of a ticket; the parameters suggest it updates the definition.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines2/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

No usage guidelines are provided. The description does not specify when to use this tool versus alternatives, such as twdesk-update_ticket for changing a ticket's status, or prerequisites like having the status ID.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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