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twdesk-create_status

Create custom ticket statuses for Teamwork Desk by defining name, color, and display order to adapt workflows and resolution states.

Instructions

Create a new status in Teamwork Desk by specifying its name, color, and display order. Useful for customizing ticket workflows, introducing new resolution states, or adapting Desk to evolving support processes.

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
colorNoThe color of the status.
displayOrderNoThe display order of the status.
nameYesThe name of the status.
Behavior3/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

Annotation title only; no readOnlyHint. Description states 'Create' which implies a write operation but lacks details about permissions, idempotency, or uniqueness constraints. Adds minimal beyond schema.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness5/5

Is the description appropriately sized, front-loaded, and free of redundancy?

Two sentences: first states action and parameters, second gives relevant use cases. No fluff, efficient.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness2/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

No output schema; description fails to mention return value or behavior on success. Misses necessary information for a create tool, especially regarding response.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters3/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

Schema coverage is 100% with descriptions. Description repeats parameter names without adding new constraints, examples, or formats, providing no extra value.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose5/5

Does the description clearly state what the tool does and how it differs from similar tools?

Clearly states the action 'Create a new status' and the specific parameters (name, color, display order). Distinguishes from sibling tools like update and list by being the create variant.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines4/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

Provides context for when to use: customizing ticket workflows, introducing resolution states, adapting processes. However, does not explicitly mention when not to use or alternative tools like update_status for modifications.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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