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send_message

Send SMS, email, or WhatsApp messages to GoHighLevel contacts or conversation threads. Supports HTML body, attachments, and optional subject lines.

Instructions

Send an SMS, email, or other GoHighLevel conversation message.

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
contactIdNoThe contact ID to message. Supply this or a conversation ID.
conversationIdNoExisting conversation ID for the message thread.
typeYesMessage channel type such as SMS, Email, WhatsApp, or LiveChat.
messageYesMessage body content to send.
subjectNoOptional subject line, typically for email messages.
emailToNoOptional recipient email address when sending email.
htmlNoOptional HTML version of the message body.
attachmentsNoOptional attachment payloads expected by the GoHighLevel API.
Behavior2/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

With no annotations, the description carries full burden for behavioral disclosure, but it only states the action without clarifying side effects, authentication requirements, or how missing recipient IDs are handled. This is insufficient for a mutation tool.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness4/5

Is the description appropriately sized, front-loaded, and free of redundancy?

The description is a single concise sentence of 10 words, easily scannable. However, it could incorporate a brief mention of required context (e.g., contact or conversation ID) without losing conciseness.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness2/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

Given 8 parameters and no output schema, the description lacks crucial context like how to identify the recipient, what happens on error, or what the tool returns. It fails to complete the picture for safe and effective use.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters3/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

The input schema has 100% parameter description coverage, so the baseline is 3. The tool description does not add additional context beyond what the schema already provides, such as the relationship between contactId and conversationId.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose4/5

Does the description clearly state what the tool does and how it differs from similar tools?

The description clearly states the verb 'Send' and the resource 'an SMS, email, or other GoHighLevel conversation message', distinguishing it from sibling tools like create_conversation. It effectively communicates the multi-channel capability.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines2/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

No guidance is provided on when to use this tool versus alternatives, such as send_contract_link. There is no mention of prerequisites like needing a contactId or conversationId, nor any when-not-to-use scenarios.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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