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create_conversation

Start a new conversation in GoHighLevel by providing a contact ID and channel such as SMS, Email, WhatsApp, or LiveChat. Optionally add an initial message or assign to a user.

Instructions

Start a new GoHighLevel conversation.

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
contactIdYesThe contact ID to start the conversation with.
channelYesConversation channel such as SMS, Email, WhatsApp, or LiveChat.
messageNoOptional initial message body for the conversation.
assignedToNoOptional user ID to assign the conversation to.
Behavior2/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

No annotations are provided, so the description carries the full burden of disclosure. It does not mention whether the tool creates a new conversation thread, requires specific permissions, or has side effects like automatically sending the initial message. The description is too minimal to inform an agent about behavioral traits.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness4/5

Is the description appropriately sized, front-loaded, and free of redundancy?

The description is a single sentence with no fluff, achieving conciseness. However, it may be under-specified for a tool with four parameters, but for a straightforward create action, it is acceptably concise.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness3/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

Given the tool has 4 parameters (including optional ones) and no output schema, the description is incomplete. It does not explain the return value or behavior (e.g., what happens if the conversation already exists). The description meets the minimum but lacks helpful context for an AI agent.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters3/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

The input schema already covers all parameters with descriptions (100% coverage). The tool description adds no additional meaning beyond the schema, such as clarifying the format of 'channel' or the relationship between 'message' and 'assignedTo'. Baseline 3 is appropriate given full schema coverage.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose4/5

Does the description clearly state what the tool does and how it differs from similar tools?

The description clearly states the verb 'Start' and the resource 'a new GoHighLevel conversation', which is specific and actionable. However, it does not differentiate from sibling tools like 'send_message' or 'search_conversations', leaving ambiguity about whether it creates a conversation channel or just a conversation record.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines2/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

No guidance is provided on when to use this tool versus alternatives. For example, it does not clarify when to use 'create_conversation' vs 'send_message' (which might send a message to an existing conversation). The description lacks context about prerequisites or exclusive scenarios.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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