listRoutingRoles
Retrieve all routing roles from Lofty CRM to manage call distribution and agent assignments.
Instructions
List all routing roles.
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
No arguments | |||
Retrieve all routing roles from Lofty CRM to manage call distribution and agent assignments.
List all routing roles.
| Name | Required | Description | Default |
|---|---|---|---|
No arguments | |||
Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?
No annotations provided, so description carries full burden. It fails to disclose any behavioral traits such as read-only nature, permissions required, data volume, or side effects.
Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.
Is the description appropriately sized, front-loaded, and free of redundancy?
Description is one short sentence, which is concise but under-specified. It communicates the basic action but lacks useful detail.
Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.
Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?
For a tool with no parameters and no output schema, description should provide more context about what routing roles are, how results are formatted, or any constraints. It is too minimal to be fully useful.
Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.
Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?
Tool has 0 parameters and schema coverage is 100%. Description adds no extra meaning beyond the empty schema, but baseline for high coverage is 3.
Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.
Does the description clearly state what the tool does and how it differs from similar tools?
Description clearly states 'List all routing roles' with a specific verb (list) and resource (routing roles). It distinguishes from sibling tool 'listRoutingRules' which operates on rules rather than roles.
Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.
Does the description explain when to use this tool, when not to, or what alternatives exist?
No guidance on when to use this tool versus alternatives like listRoutingRules or listLeads. No context about typical usage scenarios.
Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.
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