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Decian-Inc

connectsecure-mcp

by Decian-Inc

get_r_company_custom_ticketing_template_id

Fetches a company's custom ticketing template by ID, returning its configuration details for review or integration.

Instructions

Retrieve custom ticketing template Calls GET /r/company/custom_ticketing_template/{id}. Provide route IDs in path_params, filters and pagination in query, and any required request headers in headers.

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
bodyNo
queryNo
headersNo
path_paramsNo

Output Schema

TableJSON Schema
NameRequiredDescriptionDefault

No arguments

Schema Changelog

Changes observed during successful MCP inspections.

  1. First observedv0.1.0

TDQS

B3.3/5.0
Behavior3/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

With no annotations, the description carries the burden. It discloses that this is a GET/retrieval call and indicates where headers, query, and path parameters go. However, it does not mention auth requirements, which headers may be required, ID format, or error/response behavior beyond the presence of an output schema.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness5/5

Is the description appropriately sized, front-loaded, and free of redundancy?

Two sentences with no filler: the action and endpoint are front-loaded, and the parameter placement guidance follows immediately. Every clause earns its place.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness3/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

The endpoint, HTTP method, and parameter roles are present, and the output schema covers the return shape. However, the description lacks context about when this tool is the right choice, what the path ID represents, and what authentication or required headers are needed.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters3/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

Schema description coverage is 0%, so the description must compensate. It adds useful placement semantics: route IDs in path_params, filters and pagination in query, required headers in headers. But it is generic and does not name specific filters, pagination fields, or clarify the body parameter.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose4/5

Does the description clearly state what the tool does and how it differs from similar tools?

States the action 'Retrieve' and the resource 'custom ticketing template', and names the exact endpoint with {id}. The _id suffix and path parameter distinguish it from the collection sibling get_r_company_custom_ticketing_template, though it does not explicitly say 'retrieve by ID.'

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines2/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

No guidance on when to use this tool versus the list, create, update, or delete siblings. The only usage signal is the GET method and the tool name, leaving the agent to infer the intended case.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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