Skip to main content
Glama
Decian-Inc

connectsecure-mcp

by Decian-Inc

get_r_company_custom_ticketing_template

Fetch custom ticketing templates using route IDs, filters, and pagination to get targeted ticketing data from ConnectSecure.

Instructions

Retrieve custom ticketing template Calls GET /r/company/custom_ticketing_template. Provide route IDs in path_params, filters and pagination in query, and any required request headers in headers.

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
bodyNo
queryNo
headersNo
path_paramsNo

Output Schema

TableJSON Schema
NameRequiredDescriptionDefault

No arguments

Schema Changelog

Changes observed during successful MCP inspections.

  1. First observedv0.1.0

TDQS

C2.9/5.0
Behavior2/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

With zero annotations, the description carries the full behavioral disclosure burden. It reveals only that the call is GET/retrieve; it discloses nothing about auth requirements, pagination behavior, error cases, or data scope.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness4/5

Is the description appropriately sized, front-loaded, and free of redundancy?

Two sentences, purpose first, parameter-placement guidance second. Lean and efficient; the endpoint citation is slightly redundant but harmless.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness2/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

The output schema covers return shape, but with 4 generic parameters, 0% schema coverage, and no annotations, the description must explain the resource, the expected path param values, and the list-versus-single semantics. It does none of these, leaving the tool under-specified.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters3/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

The schema has 0% description coverage, and the description does partially compensate by mapping intent to fields: route IDs to path_params, filters/pagination to query, headers to headers. But it never explains what route IDs are, what filters exist, or whether body is ever populated, so meaning beyond the schema remains shallow.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose4/5

Does the description clearly state what the tool does and how it differs from similar tools?

The description names a specific verb (Retrieve) and resource (custom ticketing template) plus the exact endpoint, so an agent can identify the operation. However, it doesn't state whether it returns a collection or a single item, so it is not fully distinguished from the sibling get_r_company_custom_ticketing_template_id.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines2/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

There is no when-to-use or when-not-to-use guidance, and no alternative is named. The line about path_params, query, and headers is a mechanical field-placement instruction, not a decision guideline.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

Deploy Server

Other Tools