assign_ticket_tool
Assign a support ticket to a chosen team, such as billing or security, so it reaches the right specialists for resolution.
Instructions
Assign a ticket to a support team.
Args:
ticket_id: The ticket to assign.
team: Name of the team, e.g. 'billing_team' or 'security_team'.
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| team | Yes | ||
| ticket_id | Yes |