A
licenseNot graded
qualityB
maintenanceEnables natural language queries, CRUD operations, and analytics on a PostgreSQL database (Neon) via Claude, supporting customers, tickets, products, and analytics.
MIT
customer-support-mcp
by wtf-amnn
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TDQS
A3.6/5.0
Scored across 13 tools
Disambiguation4/5
Most tools are distinct, but get_ticket_tool and get_ticket_details_tool overlap, as do resolve_ticket_tool and change_ticket_status_tool. The descriptions provide clear guidance on when to use each, so an agent can disambiguate, though slight redundancy exists.
Naming Consistency5/5
All tool names follow a consistent verb_noun pattern with snake_case, e.g., get_customer_tool, list_tickets_tool, change_ticket_status_tool. No mixed conventions or irregular verbs.
Tool Count5/5
With 13 tools covering customers, tickets, comments, assignments, and knowledge articles, the count is well-scoped for a customer support server. Each tool serves a clear purpose without excessive redundancy.
Completeness4/5
The surface covers core customer and ticket lifecycles: create/get/list for customers, full ticket management (create, list, get, status changes, resolve, assign, comment, delete). Minor gaps include no update/delete for customers and no ability to modify ticket content, but these are not critical for typical support workflows.
Maintenance
ActivityMaintained
ResponsivenessNo issues