Skip to main content
Glama
veeemlab

@veeemlab/itglue-mcp

by veeemlab

itglue_search_contacts

Search IT Glue contacts by name, email, or other filters. Automatically retries with diacritic-stripped variants if initial search returns no results.

Instructions

Search IT Glue contacts. IT Glue's filter[first_name] is a case-sensitive substring match — not fuzzy. On a 0-hit response, the tool auto-retries with diacritic-stripped variants and reports which strategy worked via meta.search_strategy. For fuzzy lookup with email exact-match boosting, use itglue_find_contact_match.

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
firstNameNofilter[first_name] — case-sensitive substring (IT Glue limitation; tool falls back to diacritic-stripped variants on miss).
lastNameNofilter[last_name]
organizationIdNofilter[organization_id]
contactTypeIdNofilter[contact_type_id]
importantNofilter[important]
primaryEmailNofilter[primary_email]
pageSizeNopage[size] — items per page (default IT Glue: 50, max 1000 for most endpoints).
pageNumberNopage[number] — 1-based page index.
formatOptionsNoReduce response size for token-sensitive callers. compact mode keeps id+type plus a small set of identifying attributes; fields[] picks specific attribute keys; omitEmpty strips null/empty values.
Behavior4/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

No annotations are provided, so the description carries full burden. It discloses the non-fuzzy substring behavior and the auto-retry with diacritic-stripped variants, which is transparent for a search tool. However, it does not mention rate limits or authentication requirements, though these are common for API tools.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness5/5

Is the description appropriately sized, front-loaded, and free of redundancy?

The description is concise with three sentences, front-loading the main action, then providing important behavioral details and alternatives. Every sentence adds value.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness4/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

Given no output schema, the description does not explain return values but mentions meta.search_strategy, which is helpful. The 9 parameters are covered by the schema. The description is complete enough for a search tool, though it could optionally mention pagination behavior or default sorting.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters4/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

Schema description coverage is 100%, so parameters are well-documented in the schema. The description adds value by explaining the fallback behavior for firstName beyond what the schema provides, but overall the description does not significantly extend parameter understanding beyond the schema.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose5/5

Does the description clearly state what the tool does and how it differs from similar tools?

The description clearly states the tool searches IT Glue contacts, explains the case-sensitive substring match limitation, and distinguishes itself from itglue_find_contact_match, providing a specific verb and resource with sibling differentiation.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines5/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

The description explicitly tells when to use this tool (search by case-sensitive substring) and when to use the alternative itglue_find_contact_match (fuzzy lookup with email exact-match boosting), providing clear guidance.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

Install Server

Other Tools

Latest Blog Posts

MCP directory API

We provide all the information about MCP servers via our MCP API.

curl -X GET 'https://glama.ai/api/mcp/v1/servers/veeemlab/itglue-mcp'

If you have feedback or need assistance with the MCP directory API, please join our Discord server