search_tickets
Find customer support tickets by text query and filters like status, category, and priority. Results are sorted by urgency, then oldest first.
Instructions
Find tickets by text and filters. Results are sorted most urgent first, then oldest first.
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| limit | No | ||
| query | No | Words to search for. Leave empty to match everything. | |
| status | No | ||
| category | No | ||
| priority | No | ||
| unassigned_only | No |
Output Schema
| Name | Required | Description | Default |
|---|---|---|---|
| result | Yes |