create_ticket
Open a new customer support ticket by providing the customer ID, subject, body, category, and priority.
Instructions
Open a new ticket for a customer.
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| body | Yes | ||
| subject | Yes | ||
| category | No | how_to | |
| priority | No | normal | |
| customer_id | Yes |
Output Schema
| Name | Required | Description | Default |
|---|---|---|---|
| id | Yes | ||
| body | Yes | ||
| status | Yes | ||
| subject | Yes | ||
| assignee | Yes | ||
| category | Yes | ||
| comments | Yes | ||
| customer | Yes | ||
| priority | Yes | ||
| created_at | Yes | ||
| updated_at | Yes | ||
| customer_id | Yes |