get_ticket
Retrieve one support ticket by ID, including its full text, customer record, and all comments.
Instructions
Get one ticket with its full text, the customer and all comments.
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| ticket_id | Yes | Ticket id, for example 3. |
Output Schema
| Name | Required | Description | Default |
|---|---|---|---|
| id | Yes | ||
| body | Yes | ||
| status | Yes | ||
| subject | Yes | ||
| assignee | Yes | ||
| category | Yes | ||
| comments | Yes | ||
| customer | Yes | ||
| priority | Yes | ||
| created_at | Yes | ||
| updated_at | Yes | ||
| customer_id | Yes |